HELP CENTRE
Frequently asked questions
Quick answers to help you use Remozard with confidence. For current prices and Application Pack terms, see the Pricing page.
Getting started
What is Remozard?
Remozard helps people discover job opportunities, present their professional profiles, prepare job-application materials, and explore project opportunities. Available features may evolve as the platform develops.
Do I need an account?
You can browse public opportunities without starting with a profile. An account is needed for features that save your work or require a candidate or employer profile. Use the sign-up page to get started.
Can people from different countries use Remozard?
Remozard is designed for global opportunities. However, each employer may restrict a role by country, work authorisation, time zone, or other eligibility requirements. Always check the original listing before applying.
Is Remozard a recruitment agency?
Remozard is a technology platform, not a guarantee of employment or representation by an employer. Hiring decisions are made by the relevant employer or client.
Jobs and AI applications
Are all job listings posted directly by Remozard?
No. Opportunities may come from external job sources as well as direct listings. Check the source and follow the employer's official application instructions. Listings can expire or change after they are indexed.
Can I paste a job link into the AI Application Assistant?
Yes, where the source is supported. Paste the URL, review the imported job details, and correct any missing or inaccurate information before generating application materials. If importing fails, enter the job details manually.
Will Remozard automatically submit my application?
The assistant helps prepare and organise drafts; it does not promise to submit an application on your behalf. You are responsible for checking the documents and submitting through the employer's official process unless a feature clearly states otherwise.
Does the AI guarantee interviews or job offers?
No. AI-generated material is a starting point. Review every claim, date, qualification, and skill for accuracy before using it. Employers make their own decisions.
What if a job link cannot be imported?
Some websites block automated reading or require sign-in. Try pasting the job description manually, including the title, requirements, location, and application instructions.
Profiles and projects
Who can see my talent profile?
Visibility depends on your profile settings and the information you choose to publish. Avoid adding sensitive personal information that is not needed for professional discovery.
Can clients post projects?
The Project Marketplace and Launch a Project pages provide project-related workflows as they are available. Review the current on-screen terms; marketplace commissions, escrow, and payout services are not currently activated.
Does Remozard hold payments for projects?
No. Do not assume escrow or platform-managed project payouts are available. Only use payment flows explicitly shown as active and described in the applicable terms.
Pricing, payments and account help
Do I have to pay to browse opportunities?
Browsing opportunities and creating a basic profile are currently free. Some AI application-preparation features require a one-time Application Pack purchase. See Pricing for the current details.
Are Application Packs subscriptions?
No. The current Application Packs are one-time purchases. Their prices, usage limits, and refund terms are explained on the Pricing page and in the Refund Policy.
What if I paid but my pack or purchase is not showing?
Check that you are signed in to the account used for the purchase and refresh the Application Assistant. Keep your transaction reference. Do not pay again before checking the purchase status.
How do I request a refund?
Review the Refund Policy and use the available support contact route with your transaction reference. Refund eligibility depends on the policy and applicable consumer rights.
How do I contact Remozard?
Visit the Contact Us page for the current support information. Never send your password or payment-card details to support.
How is my information handled?
Read the Privacy Policy for information about data handling, and the Terms of Use for the platform's terms.
Still need help?
Check the contact page for the current support route. Include the page or feature you were using and a transaction reference if relevant—but never share your password or full card details.
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